PRIVACY

At Mildura Cleaning, we understand that the privacy of our clients is of utmost importance. This privacy policy explains how we handle the collection, use, and disclosure of personal information in connection with our cleaning services, including our obligations to maintain confidentiality for our residential and commercial clients.

Confidentiality for Home Cleaning Clients

Mildura Cleaning understands that our residential clients' homes are their personal spaces, and we respect their privacy. We have implemented strict measures to ensure that all information related to our clients and their homes is treated with the utmost confidentiality. Our employees are required to sign a confidentiality agreement, and we will not disclose any information related to our clients or their homes to any third party without the client's prior written consent.

Confidentiality for Commercial Clients

For our commercial clients, we understand that privacy is also important in their business environments. We will maintain confidentiality for our commercial clients' sensitive information, such as building access codes, security procedures, and other proprietary information.

Information Collected and Stored Securely Electronically

We collect and store certain information about our clients electronically, such as their name, address, phone number, and email address. This information is collected for the purpose of providing our cleaning services and communicating with our clients. We take reasonable steps to ensure that this information is stored securely and is protected from unauthorized access, modification, or disclosure.

Confidential Communication between Client and Mildura Cleaning

At Mildura Cleaning, we understand that our clients may need to communicate sensitive information to us, such as special cleaning instructions or access codes to their homes or businesses. We take steps to ensure that all communication between our clients and our business is kept confidential and secure.

Disclosure of information

We may disclose personal information to third-party service providers who assist us in providing our cleaning services, such as payment processors or software providers. We will only disclose personal information to these third parties to the extent necessary to provide our services, and we will ensure that they are bound by confidentiality and privacy obligations.

Compliance

Mildura Cleaning complies with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988. This means that we are committed to protecting the privacy of our clients' personal information and handling it in accordance with the APPs.

Our website may use cookies to collect information about website usage and to improve our services. We do not use cookies to collect personal information.

Changes to Privacy Policy

We reserve the right to modify this privacy policy at any time, and any changes will be effective immediately upon posting on our website. We encourage clients to review this privacy policy periodically to stay informed about how we are protecting their privacy.

If you have any questions or concerns about our privacy policy, please contact us at accounts@milduracleaning.com